Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I had Optimum cable and internet for many years before switching to Verizon. While they are over priced and maybe don’t provide the same internet speed as Fios, they always had decent customer service. If there was a service issue I could always get a hold of a real person to help quickly resolve the problem or send a tech right out.
Having tried Fios for 3 months now I can honestly say their customer service isn’t bad....IT DOESN’T EXIST!!!
What kind of sick joke is this? They send you in circles with their poor excuse for self help only to lead you to wait for over an hour waiting for a person who never answers! Apparently yelling “your ONT device is **bleep** broken; I need service” doesn’t help either.
Bottom line, Fios sucks. Peace out I’m heading back to Optimum cable.