Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I was double billed in September of 2019 and I reached out to verizon customer service and no resolution has been provided. Customer service said they would place a research ticket in and meanwhile the portion of my bill that was double bill would be placed on hold, this month the charges have been placed back on my account again. My family and I are on restricted budget and have normally paid around $248 month on auto pay. Imagine out surprise when verizon charged us $636.04 is September. We called for an explanation and the customer service reps have not reversed the charges. At this point we are totally frustrated, thinking about cancel our account and contacting the better business bureau, as we have spent several hours on the phone with customer service and still no resolution: Does anyone have any advice on how to get this resolved ??
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