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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
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Is it me, or has anyone else had this predicament? 1. How do you go about downgrading services-it does not seem evident at all on the menus presented to users? 2. Why are only upgrades presented as solutions?
I tried to change my services(agreement expires soon) via chat, but the CR only offered me upgrades with the bill amount going up instead of down. I was even offered a "FREE" router, but I explained that I had bought that previously, but that did not alter the conversation. I explained that I'm on fixed income and I need to pare back, but I think that was totally ignored since the CR motivation is only toward upgrades. I'm expecting a large increase in medical expenses; so I have to cut back, somewhere, and this is one of the areas where it makes the most sense to cut.
I was always satisfied with Verizon FIOS before, but the only alternative they seem to be presenting me is to terminate ALL service with them.
Answers would be appreciated! Thanks, people!
So...... Does Anyone know how to downgrade?
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