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ETF Waiver form lost

Hello I have been reaching out to Verizon fios for weeks now in regulars a to the ETF waiver form I filled out and my proof of address which I sent weeks ago I’m getting irratated and impatient and would like to to why my form and attachment was never received, please have someone contact me ASAP.

Thank you

Re: ETF Waiver form lost
Community Manager
Community Manager

Hi LMRoyle,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.