Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I terminated service last year and returned all equipment at the Verizon store on 11/7/2017; I spite of that, I started receiving phone calls from Verizon claiming the equipment was not returned. I called Verizon multiple times and sent over copies of receipt and each time was assured this has been taken care of. Well, again I received a letter (dated 02/22/2018) threatening a charge of $500 if the equipment is not retuned!! Having read many similar messages from aggreviated former customers on this board, this happens routinely. I've wasted so much time (multiple calls/ time on hold, etc.) trying to get this resolved...and now 6months later I'm still dealing with it! This is outragous! Please help!
Don’t know what state you reside in but google your states attorney generals office they should have a consumer frauds and protection bureau within that agency.
you may also contact your states consumer protection board or Public Service Commission and they will be able to help you.
i can private message you another venue to pursue which cannot be posted on an open forum.
This issue has been escalated to a Verizon agent.