Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I am so frustrated and still on HOLD. I called to tell fios on a recorded call this morning I'm moving in 7 days and to cancel my service on Sunday. June 23rd clearly to the person.Well I get home and all my service is OFF. Sat on hold for 30 minutes, with the number my TV said to call...then tried another number that I called earlier and got ahold of someone- sat on 3 calls lasting hours..forced me to order fios again even though my contract wasn't up for 16 months and I that I asked to turn off 6 days from now they've told me would be Sunday morning so I know she knew the date I said. CLEARLY fios messed up. They said sorry NOTHING we can do.. wow..just WOW. when I told the Rep that is unacceptable and to find a solution for their mistake, now, They are having me run my credit AGAIN pay $195 for NEW SERVICE for 5 days AND it's still not back on after all of that! To top it off they wouldn't even give me the $10 auto pay discount because I have no internet now to get the email! I just cannot believe how horrible this is I have to two toddlers with no tv no internet that we paid for faithfully for almost 3 years on auto pay. I've repeatedlyasked for a manager with no help. I'm so disappointed and angry. This is the worst experience I've ever had with cable service. Ever.
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