Error in billing. Can't get to a representative. Never going with Verizon again
detective3
Newbie

We have an error in billing due to a problem with the remote which was fixed but still charged for a movie we did not order.  Also promised $200 when they made us restart service and it never came.  

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Re: Error in billing. Can't get to a representative. Never going with Verizon again
kh-gary
Moderator Emeritus

Hi detective,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger inbox for a message from a Verizon support agent. You can find your inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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