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Hi - I can't sign up for SMS notifications because I get error messages when trying to add my cell or alternate number in MyVerizon - Account Profile here:
https://www22.verizon.com/ForYourHome/MyAccount/Protected/Account/MyAccountProfile.aspx
When I add my Google number, I get this - "Please re-enter a working mobile phone number or enter "none" if you do not have a Mobile Telephone Number."
When I add my AT&T wireless number, I get "Unable to Update Number. Please try again!!!" (seriously, multiple exclamation points?)
The site is also extremely slow - all other sites work fine, it just takes 10-15 seconds for pages to refresh @ verizon.com.
Customer requests
Thanks.
Win XP Pro SP3 on Chrome (latest)
When I reopened the page, I was able to see the numbers I'd entered. I still can't add a Google number, though.
I've been trying to pay my bill and upgrade my service for weeks but the site keeps throwing me out or crashing.
You'd think those would be two functions the company would want to have working, wouldn't you? It ain't me: when I get thrown out or it crashes, I have no trouble logging into other sites. So, apparently, their internet service works, though the website definitely does not!
Google Voice numbers are not registered as mobile numbers. I've run into that issue a couple of times with other services requiring a mobile number.
Not sure why...