Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
After 4 calls in as many days and over 3 hours on hold, I finally got a live person today on call #5! I just wanted to revert my channels to what they were when we changed them in April (which they said at the time was no problem) and finally get someone to fix the static on the phone line which was also reported in April. The rep couldn't do it!
I asked for a supervisor, held for 38 more minutes and got Ms. Walker who not only couldn't help me but offered me a lower package than the one we have now at a higher price. She said to escalate above her I would have to CALL AGAIN but she didn't have the number!! She said I would have to get it online! She said she had no supervisor or manager that I could speak to. The phone has not worked in months! I am so fed up with verizon. I never thought Comcast would look good but I called them and did not have to hold for one second! I am taking verizon to the state corporation commision over this!
And this is my 2nd attempt to post this because the awful internet service kicked me off the first time!!
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