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FIOS website not working AGAIN

Verizon's website NEEDS ATTENTION.  I cannot tell you the number of times we have tried logging into the website and it NEVER works.  Now I am trying to upgrade my account so that we have access to TLC, but every time I click on Shop -> Entertainment it immediately logs me out and then does not allow me to log back in.  When I type "TLC" in the search bar, nothing comes up.  You are certainly trying your damndest to promote Disney +, but that is not what I want.  I want TLC and I'm willing to pay for it, but clearly you do not want my money.  FIX YOUR WEBSITE!!!!!

Re: FIOS website not working AGAIN
Community Manager
Community Manager

Hi SlipperyVampire,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.