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FRAUDULENT REPORTING OF FAILURE TO RETURN EQUIPMENT
Kmo7777
Enthusiast
I recently received a notification from Experian that Verizon has reported my account as delinquent due to charges related to failure to return equipment. I returned the equipment in October 2014 and had resolved everything with a Verizon agent in January 2015. So I thought. I am currently OWED money from Verizon yet they have reported my account as delinquent! I was a very happy customer and only left because I moved to an area without FIOS.

To add to the nightmare, I have been on hold with the credit reporting department for 3 hours! Perhaps there is someone on here that can help resolve this???
Re: FRAUDULENT REPORTING OF FAILURE TO RETURN EQUIPMENT
ElizabethS
Champion

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information to help you resolve your issue.Please remember to check your spam/junk folder if you do not hear from an agent.

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