Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have had my termination fee "waived" due to living in a poor service area (cell phone). Yes, the techs did a tower/service review..BUT the fee is not waived from my bill. I am getting late fees which I want refunded too.
I have always paid my bill despite having spotty cell service in my location (rural SD). I put up with it for a few months because I was told they were putting up a new tower in my area. Its a Century Link tower.
Dropped calls are the norm and to maintain a call (cell tower 8 miles away) you have to sit in the car on top of a hill. I was told I had to buy a $200 device to get better service- NOT!
Anyway, I have yet to see the $310 termination fee waived. I have called, and called and called and "chatted but everytime they say in a few days I will see the fee waived. The reps are nice as can be.. but nothing ever happens. Ive stopped paying my bill in FULL until this fee is waived.
You really dont want repeat business with this kind of customer service. Nice job VERINONE.
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