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FiOS Reward Can't Register

Trying to register for the FiOS sign up reward.  When I click on Register link in My Fios, it takes me to and the only thing it shows is:

"Retrieving Customer Data"

Tried it in the app as well as various browsers and clearing cache and cookies.  Nothing works.

Re: FiOS Reward Can't Register
Community Manager
Community Manager

Hi kostyan5,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.