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Fios Gateway modem Return
Enthusiast - Level 1

I have return the modem via UPS which given by Verizon more than month ago, still verizon sending mail that the equitment not being recieved. 

Called customer service several time, no valid response.

DO NOT TRUST Verizon in returning the equitment.

Re: Fios Gateway modem Return
Community Manager
Community Manager

This issue has been escalated to a Verizon agent.