Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
As I’m typing this I’m on hold with Verizon trying to get to a supervisor. Its been over 30 minutes. I was given the option of getting a call back on Monday/Tuesday. Today is Saturday.........
Anyway this is my 3rd attempted to fix how they screwed me. I originally called because I noticed my HBO was gone. When they told me it was taken out of my package, I had no reason to stay with them anymore, perfect time to cut the cord so I asked the representative to terminate my account. 30 minutes later still on with the rep trying to cancel. Next day I still have fios. I called again to find out why it wasnt cancelled. I was already looking into Altice. So now this new rep convinces me she’ll get my HBO back and lower my rate to $175. What did I have to lose. It was $10 cheaper. Well what I lost was about 1/2 of my channels! So now Im paying $10 less for 1/2 the channels I started with, but at least I have HBO. Yipeee.....
Needless to say, Im holding for a supervisor. Hope this can be fixed
This is an issue I wrote about with my neighbors in my post of “Internet Stupidity”
my neighbor lost 5 stations and he said no reduction in price and no replacement stations so he called up and cancelled his services. There was no contract so in your case be careful if you have a contract the early termination fees will kick in.
additionally if the rep changed your package she may have placed you into a contract or contract extension. So be careful.
You can also take your Fios equipment to a Fios corporate store location as my friend did (we have one only in the suburbs) and cancel that way. But get receipts for everything and make sure the guy/gal in the store credits your account for everything returned and get a hard copy for yourself.