Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Ends 1.31. Buy now
end of navigation menu
Frontier Communications Switch Needs "Access Code" To Authenticate Account
ROLANDGILBERT
Newbie

My Verizon FIOS service is switching to Frontier Communications next week and I'm trying to authenticate my new Frontier account. Frontier is asking for a PIN, but Verizon customers cannot use one. They're telling me to use the "Send me an access code" from within my Verizon account that's supposed to be emailed to me ... But there is nothing like that to be found. Where am I supposed to find and use this handy little feature?

Tags (3)
0 Likes
Re: Frontier Communications Switch Needs "Access Code" To Authenticate Account
ElizabethS
Champion

Have you tried contacting Frontier?  http://meetfrontier.com/

0 Likes
Re: Frontier Communications Switch Needs "Access Code" To Authenticate Account
tns2
Super User
Super User

Frontier sent me one when I clicked to my registered email account.  Over at AOL.com

0 Likes