Skip to main content
Accessibility Resource Center Skip to main content
Get up to $500 when you bring the phone you love. OR get iPhone 13, on us. Online only. With Select 5G Unlimited plans. Extended for a limited time. Buy now
end of navigation menu
Frustrated with billing department
Moongdss76
Newbie

I have been trying to talk to someone concerning my bill. I call and I explain the situation and it seems like no one is either listening to me or not understanding me. I ask for a supervisor and I am told one will call me back but one never does. 

What is my next option?  I’m getting no where with 800-VERIZON

0 Likes
Re: Frustrated with billing department
LawrenceC
Community Manager
Community Manager

This issue has been escalated to a Verizon agent.

0 Likes