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Getting a lot of "not supported method" logging on with Internet Explorer
tns
Master

Recently I have been getting a lot of logins fail with "not supported method".  This is with internet explorer 9 and from the main myverizon page.  e.g.. Going initial to http://www.verizon.com/myverizon .  Tried clearing cache but it didn't help.  Usually I have to jump to another page such as the forum pages and do the signon there.

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Re: Getting a lot of "not supported method" logging on with Internet Explorer
stepjam97
Newbie

I've been having the same issue......only with Google Chrome. I don't typically have an issue with IE, but it is a bit cumbersome to have to open another browser just to be able to log into my Verizon account........

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Re: Getting a lot of "not supported method" logging on with Internet Explorer
tns
Master

Reports are they put in a fix yesterday.  We'll see if it works.  So far haven't seen the "not supported method" or some of the other fluky things today.

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Re: Getting a lot of "not supported method" logging on with Internet Explorer
Bearwood
Enthusiast

tns, is this a "Verizon" fix that you are referring to?  My sign in is  now working, too.

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Re: Getting a lot of "not supported method" logging on with Internet Explorer
tns
Master

Yes, verizon fix.  Based on comment from Microsoft on their fix, their was a need to respond to a indicator that a response was split across mutliple responses.  Essentially a partial response was being assumed to be a complete response (which before the microsoft fix it was), but a inicator showed additional info was in anther packet.

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Re: Getting a lot of "not supported method" logging on with Internet Explorer
tns
Master

Looks like the problem was introduced with the Microsoft fix KB2585542.   Not sure if Chrome might have done something sooner that causes it to have a problem, or if the Microsoft code is used by Chrome.  It is a fix related to a problem in the underlying SSL/TLS but is causing trouble in lots of places. 

Apparently Verizon has now made changes that at least fix IE.  Need to hear from Chrome users.

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Re: Getting a lot of "not supported method" logging on with Internet Explorer
Bearwood
Enthusiast

tns, are you aware if Verizon ever acknowledged this patch issue for its customers that use IE?

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Re: Getting a lot of "not supported method" logging on with Internet Explorer
tns
Master

They acknowledged a problem but I didn't see them say details.

Several other sites and some VPN acknowledged a problem introduced with the Microsoft fix, and have fixed it or stated they are working on it.

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