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Gift Card Registration Does not work
eaw3c1
Newbie
‎09-23-2018 01:31 PM

Hello All.

I just went on to register for my $150 gift card and when I did, the screen justs sits on 'retrieve customer information' and goes nowhere.  I can not register for this card and feel cheated.  What should I do or who can I call to complain?

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Re: Gift Card Registration Does not work
LawrenceC
Community Manager
Community Manager
‎09-23-2018 02:07 PM
Hi eaw3c1, Please contact Customer Support at 1-800-VERIZON.
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Re: Gift Card Registration Does not work
eaw3c1
Newbie
‎09-26-2018 09:23 PM

Is there a specific department that I need to call? Please let me know.

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Re: Gift Card Registration Does not work
LawrenceC
Community Manager
Community Manager
‎09-27-2018 08:12 AM

If this is a Fios Welcome Bonus card, please see the following:

https://forums.verizon.com/t5/Community-Announcements/Fios-Welcome-Bonus-Link/m-p/867572

Otherwise, call 1-800-VERIZON to see if there is an issue with your account.

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