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Gift Card
vaug
Newbie

Verizon offered me a $100 gift card for renewing my contraact in April 2018.  Needless to say, I never received the gift card.  I contacted them four times and each time received a different excuse.  Once they said my bill wasn't paid which was untrue; the next time they stated I didnt purchase the correct package to receive the gift card. Another Agent told me not to worry that I would be receiving it and it takes 90 days. I called again today and was told I didnt order the right package and that I should call back after July 21st tocheck on it again.  THIS IS A SCAM BY VERIZON.  TOTAL SHAME.

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Re: Gift Card
LawrenceC
Community Manager
Community Manager

Hi vaug,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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