Google product promotion

[Princess920]

It seems I am not the only one who has not received any help regarding this issue.  We were promised $200 in google home products and $150 visa gift card.  I recorded two separate links and have tried to use both- neither works and there are no codes to apply. I have called customer service twice and spoke to 3 agents and nothing was resolved. I want to be contacted immediately. This is absurd

[kh-gary]

Hi Princess920,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents, who will be assisting you privately.