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Got Double-Charged on Recent Bill

Hi, I recently cancelled my Autopay, and I got double-charged for my recent bill. I am currently overseas, so I won't be able to call the Verizon helpline anytime soon. Can a forum moderator direct me to a representative who would be able to contact me via email?

Re: Got Double-Charged on Recent Bill
Community Manager
Community Manager

Hi mhq,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.