Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Have Not Received Promised Bonus

Signed up in November, RCVD an email in Jan 2018 saying I would get a Welcome bonus in the Mail.

Its now Aug, still have not rcvd the Bonus, and everytime I talk to a rep, the assure me that my bonus is on the way.

I guess I will call 1 more time, then make a decision about the future of my account.

Re: Have Not Received Promised Bonus
Community Manager
Community Manager

Hi bsdanne,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.