Hijacked account/false charges?

[Reallyangry1]

Has anyone had a problem with their MyVerizon account being hijacked by FIOS and fake charges posted to their account? I can't see my wireless account because everything redirects to a FIOS account closed in April 2016. It has charges from May - August 2016 and I have a receipt from April 2016 when I dropped off the equipment. I don't even live in an area with FIOS.

Arghhhhh!!!!! 

[LawrenceC]

Hi Reallyangry,

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

[Reallyangry1]

Sure I'll leave. A Verizon representative suggested that someone in the forum could help me.

Irony huh.

[LawrenceC]

Hi Reallyangry,

Members of the forum Community are mostly Verizon customers.  Investigating a billing issue requires a Verizon Support agent to access your account.