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Holiday Bonus e-mail offer link doesn't work

Verizon sent an email about an hour aggo with a link to unwrap my holiday bonus before it expires. I clicked the link and it leads to nowhere. The email also says "Follow the instructions below to redeem." but there are no instructions below that.

Any help is appreciated, thank you

Re: Holiday Bonus e-mail offer link doesn't work
Community Manager
Community Manager

Hi nmd689,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.