Horrible customer service!

[skggirl]

I have been trying to solve a problem with our bill: we were charged the 1st $50 of a total %

[done12many2]

Not quite sure what your question or statement is?

Are you saying that you were incorrectly charged in the amount of $50 for something?

[_dot]

wouldn't this be better in the  "my verizon account (residential)" section?   http://forums.verizon.com/t5/My-Verizon-Account-Residential/bd-p/myverizon20res

[ElizabethS]

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.