How do you escalate a billing issue if supervisor is not resolving?

[TrinityNYC]

There does not seem to be a way to escalate issue at Verizon Fios

[jonjones1]

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@TrinityNYC wrote:

There does not seem to be a way to escalate issue at Verizon Fios

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https://www.verizon.com/about/our-company/executive-bios

start with emails to the executives.

or contact your states Public Utilities Commission or Public Service Commission via google search. That might help.

[LawrenceC]

Hi TrinityNYC,

Can you please briefly describe the billing issue and the problem you have having getting it resolved?