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How do you escalate a billing issue if supervisor is not resolving?
TrinityNYC
Newbie
‎10-24-2019 12:00 PM

There does not seem to be a way to escalate issue at Verizon Fios

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Re: How do you escalate a billing issue if supervisor is not resolving?
jonjones1
Legend
‎10-24-2019 12:28 PM
@TrinityNYC wrote:

There does not seem to be a way to escalate issue at Verizon Fios

https://www.verizon.com/about/our-company/executive-bios

start with emails to the executives.

or contact your states Public Utilities Commission or Public Service Commission via google search. That might help.

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Re: How do you escalate a billing issue if supervisor is not resolving?
LawrenceC
Moderator Emeritus
‎10-24-2019 10:39 PM

Hi TrinityNYC,

Can you please briefly describe the billing issue and the problem you have having getting it resolved?

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