Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
In a nutshell, I signed up for a 2 year agreement w/Price Guarantee Jan 2014.
Come September (with the speed match promo) the price changed.. (Yes I didn't notice until about a week ago, so that is my fault, I assumed everything was fine)
1 - the speed match promo (speed up/ speed down)
existing and new Verizon FiOS residential customers will receive upload speeds that match their download speeds, making it easier and faster to share. This speed upgrade is free to current customers
Called customer support a couple of times, some said.. "it takes 2 days, it takes 3 days" a week later, I'm still waiting, one agent even said.. no because your upload speed went up, your price went up..
Solved! Go to Correct Answer
verizon support fixed the billing, should be this easy over the phone !
Sorry you are having difficulty with your billing. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue. Please remember to check your spam/junk folder if you do not hear from an agent.
I have an unresolved missing payment of 963.00. I paid via Money Order at a Verizon Kiosk 8/3/14, the payment never posted to my account after a month so I filed a claim with Western Union. Found out the money order was never cashed so Western Union sent another money order in the amount of 963.00 direct to Verizon 10/3/14. Western Union has called, faxed over proof of payment and still it has not been posted to my account. My account number has been changed during this process but still no bill resolution. My total bill is now 1400! This has been going on long enough. How do I get this resolved, do I need to file another dispute? I cannot pay another 963.00 to Verizon for a payment they keep losing.
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers. For billing issues, please contact Verizon during normal business hours.