Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
I Have Not Received My Gift Card After 65 Days

It has been longer than 65 days and I have not received the $150 gift card.  I have spoken to countless verizon fios reps and every single one has told me something different.  At this point I have no clue who to contact since no one seems to want to actually solve the issue.

Re: I Have Not Received My Gift Card After 65 Days
Community Manager
Community Manager

Hi chris5555,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.