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I Was Offered $200 or a Samsung Tablet If I Signed Up for Autopay
Verizon456789
Enthusiast - Level 1
‎12-30-2018 06:14 PM

I was offered $200 or a Samsung tablet if I signed up for auto pay. That has been since March 2018, still not resolved.

Verizon's customer service is a joke. I have spent over 5 hours this week end on hold trying to get customer service and when I do they take your name and tell you someone will call you in 7 to 10 days. These people should be in jail. Very disappointed that I can not talk to a customer service rep about a problem they caused. 

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Re: I Was Offered $200 or a Samsung Tablet If I Signed Up for Autopay
LawrenceC
Community Manager
Community Manager
‎12-30-2018 07:08 PM

Hi Verizon456789,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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