I can't see my bill I see someone else bill

[dodi2]

I have been dealing with the billing dept. Since the first of November and getting no way. I explained my problem and nobody can fix it. I have hours on the phone last call I made they were to get back to me in 24 hoursstill have not heard from them.

[ElizabethS]

Hello dodi

Sorry you are having difficulty, an agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or help you resolve your issue.