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I have not received my $200 VISA Prepaid Card for joining Verizon
harper081283
Newbie

Hi there,

Can a member of Verizon please get back to me with this, I joined Verizon about 6 weeks ago now and was told I would recieve this prepaid card but I have not received anything. I have called Verizon and was told that due to me registering for this card online I would have to have this delt with online, I can't understand why they can't help me over the phone but anyway, would someone at Verizon please contact me so I can try and get this sorted or at least have some sort of update to what is going on.

Many Thanks

{edited for privacy}

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Re: I have not received my $200 VISA Prepaid Card for joining Verizon
ElizabethS
Champion

This type of issue can't be resolved on the forums. Typically, it takes 60-90 days for these cards to arrive.

It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers. 

A different agent may be able to help you.

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