Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have been a loyal customer for over a decade. We are all in - phone, internet, cable and spend $400-500/month with Verizon.
My wife and I recently rented Joy on 5-21 only to receive an unwatchable experience (all other TV channels were fine). Since it was the night and we wanted to watch a movie, we then rented it through our Amazon Fire and everything was fine.
I just got off a chat with customer service requesting they they remove the charge. They stated that since I did not call technical support at the time of the issue, I was out of luck and they would not reverse the charge.
I requested several times that they remove the charge and that if they did not, that would be the last movie I ever rented from Verizon.
Well, as you can guess, they did not remove the charge and I will now rent movies from other sources.
My movie "rental" on 5-21 is the LAST movie I will ever rent from Verizon.
I would suggest better customer service, especially when there are so many alternatives.
- A very disappointed customer