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I paid by overdue balance, will my service be suspended?
VendettaM23
Newbie
‎10-20-2019 03:10 PM

So this morning 10/20/2019 I got a text and an email saying that my service would be suspended on 10/21/2019 if I didn't pay my overdue balance of $140.00, which I did. But I saw that there was a balance due by 10/31/2019 of $140.00 as well.

I just wanted to know if my serivce would still be suspended or if I'm in the clear and won't experience any service disruption tomorrow. Does anyone else have experience with this? And what was the result?

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Re: I paid by overdue balance, will my service be suspended?
LawrenceC
Community Manager
Community Manager
‎10-20-2019 04:08 PM

Hi VendettaM23,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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