Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
The reason I'm posting is because I continually get put on ignore (infinite hold) when I call Billing. When we setup service in 2/14, we paid the current month and a month in advance. However, looking at the bills and my final statement, the billing cycle is for the previous month. It would be nice if someone would explain to me why we paid a month in advance, yet we are billed for the previous month. I should mention that we did not owe anything for the phone or DSL, but they sent a bill to Direct TV saying we are a month behind. We have never missed a payment, much less ever been late. How is it we owe a month for Direct TV, but not for the home phone or DSL?
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