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Hi
I got the verizon connection 2 year contract. I waited till now and no sign of card, call'd the customer care - got forwarded to rewards section and he says i have already given discounts so not eligible - and i didnt understand the logic here - the offer said 2 year contract with bundle 3(internet/tv nd voice) and the price was $89.99 + 300(Amazon/Visa). I hope verizon will keep up their words.
Rohith Gorur
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I renewed my contract with a offer of a $250 visa gift card in August 2013 and am still waiting on the gift card. Very disappointing!
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@chrismc7074 wrote:I renewed my contract with a offer of a $250 visa gift card in August 2013 and am still waiting on the gift card. Very disappointing!
Typically sent out only AFTER 3 months so sounds like the correct wait time. In fact wording like that is in the contract (if you got one) and in the online info about the offerings. There is also a webpage to check the status of your reward. http://www.verizon.com/rewards note the logon username and password are not your regular one.
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after i was told i would get my $300.00 gift card when i sign up for atwo year agreement im now told i not getting it they say because im getting dicounts on my triple play there just like car salesmen verizon wont have my business after two years here the number for gift cards 1-866-818-0295 good luck
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Going through the same **bleep** right now. Got my service in August of 2013. Signed up online and clearly picked the triple play package which was supposed to get me $300 Visa or Amazon gift card. Waited and waited and now being told I am not eligible. I just checked my bill and I am not getting any additional discounts other than what was offered when I signed up and I am paying almost $30 extra for the DVR which is a joke. Today I filed a complaint with the BBB . I am disgusted that Verizon would treat their customers this way and now I am stuck in a contract for 2 friggin years that I can't get out of.
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Hello TiredofFIOS
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you.Please go to your profile page for the forum, and look in the middle, right at the top where you will find an area titled "My Support Cases". You can reach your profile page by clicking on your name beside your post, or at the top left of this page underneath the title of the board.
Under “My Support Cases” you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis as the agent may be waiting for information from you before they can proceed with any actions. To ensure you know when they have responded to you, at the top of your support case there is a drop down menu for support case options. Open that and choose "subscribe".
Please keep all correspondence regarding your issue in the private support portal.
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Hello! As per our converstation on your private support case this issue is now closed. Please let us know if we can do anything else for you. Thanks for choosing Verizon.
-Mitchell
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And never would have switched had it not been the gift card offer. Anyone else have any luck getting their card? Anyone leave Verizon?