I was charged $211.98 for my google redemption - and Verizon customer service no help for refund
rock71
Enthusiast - Level 1

I should have gotten a redemption of google for free, but I was charged $211.98, $200 for the equipment + tax.

I have called Verizon 2 times,

1st time after a 45 call said no they can't do anything, go to the store.

I went to the store and they said they cannot help me.

I called a second time and no luck.

I need to get my money back and return this accessoriies but no one on Verizon can help.

Re: I was charged $211.98 for my google redemption - and Verizon customer service no help for refund
KH-OrnEsh1
Moderator Emeritus

Hi @rock7,

Your issue has been escalated to a Verizon agents.  Please check your Private Message Inbox for a message from Verizon_Support.  You can find your Inbox by clicking on your username at the top right corner of this page.  Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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