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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
Chat doesn't work myFiOS doesn't work, there is no number to call.
I just moved and I APPEAR to have three accounts. One has a small credit balance, one has a larger credit balance, and one is in arrears by a week or so. I CANNOT get access to the one that is in arrears and have not idea how to get to it. None of my userids work, and I have NO paper bill so I don't know my account number.
Did I mention that there is no one that I can find who can help me???
1-800-VERIZON
there is the number to call.
Can also contact support via twitter @verizonsupport