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Impossible to get help on billing issues
frrrrustrated
Newbie

Chat doesn't work myFiOS doesn't work, there is no number to call. 

I just moved and I APPEAR to have three accounts. One has a small credit balance, one has a larger credit balance, and one is in arrears by a week or so. I CANNOT get access to the one that is in arrears and have not idea how to get to it. None of my userids work, and I have NO paper bill so I don't know my account number.

Did I mention that there is no one that I can find who can help me???

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Re: Impossible to get help on billing issues
jonjones1
Legend

1-800-VERIZON 

there is the number to call.

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Re: Impossible to get help on billing issues
CRobGauth
Super User
Super User

Can also contact support via twitter @verizonsupport

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