Is there some way to escalate billing issues?

[1marylander]

I tried yet again and talked to someone who promised to fix this.  I'll post again if it doesn't work.

[jonjones1]

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@1marylander wrote:

I tried yet again and talked to someone who promised to fix this.  I'll post again if it doesn't work.

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Fix what? Your billing invoice cannot be fixed here. You must call 1-800-VERIZON and select the bill department.

all you are going to get here is “your issue has been escalated to a Verizon agent”

this is a customer helping customer forum.

try this link https://www.dslreports.com/forum/vzdirect this is real Verizon help that seems to be better than most. It’s confidential and easy.