Logging on the My Verizon

[RVGlisson]

I am at my wits end. We transferrred our services from Maryland in September to Florida. Since then any time I attempt to log on to My Verizon I continue to see my Maryland account. I have called and emailed numerous times to get resolution to see our FLorida account wtih no success. I am currently on hold with "Customer Serivce"  (41 minutes and counting). Does anyone know how I can escalte this issue?

[LawrenceC]

Hi RVGlisson,

Sorry you are having difficulty with your account. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.