Has anyone been able to make account changes on the website? I go to the link that says "Add of Change services" which takes me to a page where I confirm an authorize account access and then I always get a message that says I have to call. One Cs rep told me " you cannot make changes using the website." Really? then why is the link there?
Verizon support is in receipt of this issue. We will send you a PM to gather additional information.
Thanks,
Tonya D.
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