From my understanding on the website and Verizon tech through text messages, the Chinese Manadrin package was on a promotion where the first three months were free. I specifically confirmed this with the tech that installed FiOS at my residence. Now i am looking at my bill and I am being charged for the Chinese Mandarin channels and no credit was being applied to offset the cost.
Please advise on steps necessary to rectify the situation.
Thank You
Hi christinax33,
It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
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