Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I'm on the $39.99/month 100 Mbps plan but ever since August (when I purchased the router), my monthly charge was erroneously set to $74.99/month. I didn't authorized any changes. Nothing else about my plan changed and I'm still on the 100 Mbps plan. I've called customer service at the beginning of every month since August to adjust for this. Every time, the customer service rep has agreed it's a system error on verizon's part and credited me $35 so I'm only billed $39.99 that month The reps all said they filed an internal ticket to have my monthly bill reset. However, my monthly payment is STILL set to $74.99 and I'm tired of calling every month. It's been 4 months. Who can I contact to have my monthly charge reset?
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