It just never ends with this “company”.
I had Verizon cell phone device from the day I got a cell phone over 22 years ago. I eventually switched to a fantastic, honest, REASONABLE provider who I continue to pay less than half of what I was on our family plan.
i recently moved and the prior home owners informed me the home was set up for Comcast or Verizon but his personal opinion was the service with Verizon was better. When I picked myself up off the ground from my uncontrollable laughter I reviewed his statements more seriously and looked into the current offers. I needed internet and minimal tv (for my son as I don’t watch tv) and NO landline. After much research I purchased my own router/modem and extender. However when the tech showed up 4 hours early and rang my bell nonstop, he informed me I couldn’t use ANY other router than theirs (second lie) first one was what my bill would be with and without taxes. He proceeded to do his thing as did I for I had 4 hours of work to do at that time. When finished I thanked him and off he went. I get my first bill and it’s $30.00 higher due to “one time charges-I accept this as I’m actually a reasonable person but put it in my “watch these people” folder. Then the “test drive” ends I suppose which I’m sure was enlightening for maybe one hour of television was consumed from one tv in 2 months. I get my next bill-it’s an additional $30.00 higher than the last one AND I’m being charged rental for an extender that I never requested nor was ever discussed. I couldn’t even tell you where this mystery extender is.
I should have stuck with my gut and I own that however at this point I’d happily pay the cancellation fee just to never deal with these again-Comcast looks like angels next to Verizon and that’s realllllly saying something.
God bless you all who continue to get taken by this company-don’t drink the kool aid!!!!
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