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Moved
Moved1
Enthusiast

I canceled service within contract limits, spoke to someone on the phone to assure account was closed and returned all equipment. 

I moved out of the country - and am still getting billed. Now I cannot reach anyone at Verizon. 

How can I fix your error in continuing to bill despite my account being closed?

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Re: Moved
CRobGauth
Super User
Super User

You will have to contact support.

Try twitter @verizonsuppprt

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Re: Moved
jonjones1
Legend

@Moved wrote:

I canceled service within contract limits, spoke to someone on the phone to assure account was closed and returned all equipment. 

I moved out of the country - and am still getting billed. Now I cannot reach anyone at Verizon. 

How can I fix your error in continuing to bill despite my account being closed?


Try here https://www.dslreports.com/forum/vzdirect

This is not something new so contact the link above. They may be able to assist.

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