Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
I have a verizon one-bill account that bundles our residential and wireless services. We joined verizon wireless last year and at the same time renewed a 24/mo contract for residential services. In order to bundle the renewal we closed the old account and opened up a new one in my name since it is on the wireless account. At no point have I ever been charged the box rental. We've had the same box since we started verizon residential services several years ago. I called and the representative said they are not sure why the charge was never there and just showed up. I was basically told that it is what it is and I'm lucky that I am not being retroactively charged for box rentals.
Really confused here. I'm already paying far too much to verizon every month. Now $20 more without explanation? Please advise.
any feedback mods or admins?
While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.