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My Verizon - Please contact the Verizon Local Business Office
sakitan
Enthusiast - Level 1
‎06-06-2018 10:26 PM

Hi, I am trying to access online billing and services but I keep getting the same error -

Please contact the Verizon Local Business Office

We're Sorry, we're unable to continue your order at this time. 
Please try again later or contact your local Verizon Business Office for assistance

I am trying to change my double play package, but I cannot do this online b/c of this error. 

The reps are not seeing the double play online discounts that I am eligible for and I cannot access my account.

Please fix this ASAP. 

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Re: My Verizon - Please contact the Verizon Local Business Office
jonjones1
Legend
‎06-07-2018 02:44 AM

1-800-VERIZON 

no one here can fix it ASAP

we are customers helping customers

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Re: My Verizon - Please contact the Verizon Local Business Office
LawrenceC
Community Manager
Community Manager
‎06-07-2018 08:29 AM

Hi sakitan,

Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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