Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
We exchanged our STB and purchased the Verizon G3100 router. Suddenly, this week, I see that there is a $75 dollar increase in our bill with no explanation. We still have the same triple play services, the same internet speed, tv and phone plan but are now being charged $75 more per month!
I can not tell you how many times I have called Verizon customer support and waited well over an hour only to be disconnected! The same thing happens with the chat feature. I wait for hours but have never had an agent respond. Shame on you, Verizon!
We have been Verizon customers for years! I this your policy for customer retention and loyalty? Jack up the bill with no notice and with no change in service? At what point do you even value any customer. Do I need to take my business elsewhere?
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