I am so angry with Verizon Customer Service I don't know where to start. My renewal came up. I have been a FIOS customer for 4 years straight, and then from 2008-2014. I have no idea how NBA League Pass even ended up on my account. No one bothered to tell me it was up for renewal (I would never renew it). The hoops I've had to go through to get it cancelled- the number of customer agents I've had to speak to- it actually seems like Verizon is deliberately trying to scam its customers into services they don't want. I am at the point where I think it's time to give up completely on Verizon.
Hi EBS,
Your issue has been escalated to a Verizon agent. Please check your Private Message Inbox for a message from Verizon_Support. You can find your Inbox by clicking on your username at the top right corner of this page. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
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