Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
Upgraded to Fios and when I did, I was assigned a new account number. This account number does not show up when I log on - it only shows the old account number with a message says the service has been disconnected and there is no new bill. I can see my new network and when I look at billing history the new bill is there, however I can't download a statement, view it and AUTOPAY no longer works. I have spent over 5 hours talking to billing, the log-on help people, the tech department. I am just circling around from one dept to another. NO ONE CAN HELP ME. This means I no longer get the auto pay 10.00 a month credit, can't register for the 200.00 gift card. That's a 320.00 loss just the first year of having FIOS. Feel like I have been slapped in the face for staying loyal to Verizon. I am going to mail in my payment but if this problem is not fixed shortly I am going to cancel and go with another company. Kicker is I like FIOS but I am not going to be treated this way.
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